How to get ChatGPT and Perplexity to cite your business

A model does not “like” brands. It takes the passage it can copy whole and that reads like a fact, not an ad.

SHORT ANSWER

Language models cite passages that are short, self-contained and verifiable. To improve your odds, put on every page a one-paragraph summary that answers the question directly, a list of concrete facts (numbers, timelines, scope), a last-updated date, and the company name in the same place. Avoid marketing generalities — they cannot be quoted safely.

  • A citable passage is 2–4 sentences that still make sense out of context.
  • Numbers and dates get quoted more often than adjectives.
  • One page should answer one user question.
  • A company name and a last-updated date make attribution easy.
  • Content present in HTML without JavaScript is easier for AI crawlers to fetch.
Illustration: an AI answer bubble with quotation marks

Write the answer before the page

Start from the question a customer types into a chat: “how much does a simple workshop system cost?”, “can you build an app in a week?”. Answer it in one paragraph, at the very top, with no run-up.

The rest can be longer and more human. But that one paragraph has to be copy-ready — because that is exactly how it will be used.

Facts instead of adjectives

“Modern tailor-made solutions” means nothing and cannot be quoted. “A working booking system for a workshop in 5 days, one screen for the mechanic and the front desk” — that is a fact a model can pass on.

Keep a short list of facts like that on the page. Days, scope, who it is for, what you do not do. That last one matters more than it looks: clear limits build trust.

Make the content easy to fetch

Content should be in the HTML straight away, not loaded by a script. Add structured data (Organization, Service, FAQPage), an llms.txt map of your key pages, and sane headings.

It is not magic. It just removes the obstacles between what you wrote and what a model can actually read.

Check whether it works

Once a month, ask a chatbot the questions your site answers and see who gets cited. If it is a competitor, read their passage. It is almost always shorter and more concrete than yours.

  • GEO
  • LLMs
  • SEO

If part of your business still feels stuck in 2005, we should probably talk.

20 minutes. No pitch deck. We'll ask about your business, you'll ask us anything, and by the end of the call you'll know whether this makes sense for you.

(Worst case: 20 minutes of free advice. We can live with that.)

Email: hello@mocne.ai